News | A note from the Board.
It gives me great pleasure to announce that not only has Dataquest achieved all its objectives over the past 12 months, we have seen our turnover grow by 16%! It also heartens me to say that we did not make any redundancies or ask anyone to work fewer hours.
We believe that all customers like to enjoy a close two-way partnership with their suppliers. That can only happen when the service is totally reliable. Finding the right solution, implementing it correctly and following up problems with a prompt response are of paramount importance.
This proactive approach has not only led to many of our customers renewing existing contracts but it also encouraged them to refer new business to us. In the year ending August 2009, we also won 71 new contracts covering a variety of different sectors.
Providing our customers with the ability to finance their solutions is essential. Over the past year, underwriters have been extremely cautious as to who they will lend money to, so naturally we are very proud to have excelled in this area of the business; such are the strategic relationships with our main line funders.
It is almost a year since we moved to our new premises and assumed our new branding. We have introduced new incentives for our people and they have responded with enthusiasm and vigor. There are many areas of the business that we intend to build on and keep improving but we will never forget that getting the basics right is fundamental to the growth of Dataquest.
Finally, we look forward to the challenge of the tough year ahead and making sure we exceed our goals once again.
Best wishes.
